Anyone can sell you a pair of shoes, but it takes specialized knowledge and commitment to sell you the RIGHT shoes. Our staff of experts are trained to ensure the shoes you purchase from us will accommodate your lifestyle, activities, and unique sizing demands.
We know shoes inside and out and are here to provide SERVICE, SERVICE, SERVICE!!!
The experts at New Balance Crystal Lake know that fit is about much more than just a shoe size. That's why our store associates are trained to provide each of our customers with a professional fit analysis: every aspect of your foot's size, shape, and even your gait will be examined so that we can help you find your Total Fit™.
We invite you to come to our store and experience the professional fit that only we offer. A highly trained New Balance fit specialist will gladly help you find the most comfortable pair of shoes you have ever worn!
Returns/Exchanges
We stand by our products and service and offer a 30 day fit and performance guarantee. If you are not completely satisfied with your purchase, you may bring it back to the store for an exchange or full refund.
